Shipping & Exchange Policy

EXCHANGE POLICY

Wrong Product Delivered

• You just need to drop us a mail at groversweetsinfo@gmail.com mentioning the reason for exchange and you will get a revert within 48 working hours.
• We will arrange a pick-up of the product delivered to you and get a replacement made and it will be dispatched as soon as it is ready.
• For Exchanges, the product should be unused/unopened and request should be raised within 3 days of delivery.
• If a packet is exchanged once, it cannot be returned or exchanged the second time.
• In case request does not qualify for exchange, Our Standard Returns and Cancellation Policy is applicable.

Want to return the product and buy a New Product adjusting the amount already paid?

• You just need to drop us a mail at groversweetsinfo@gmail.com mentioning that you need a STORE CREDIT for the product delivered and you will get a revert within next 24 working hours.
• We will arrange a pick-up of the product delivered to you. Pick-up charges applies depending upon weight and location.
• The product should be unused/unopened and request should be raised within 3 days of delivery.
• As soon as we get the product back, We provide a Store Credit – We add amount equal to the product value to your ‘ Indiainabox Account ‘ . You can use this credit amount when you reach the cart/payment page of the website during your next purchase with us.
• Store Credit will be issued within 24 hours of receiving the product back.

SHIPPING POLICY

We ship across the Delhi-NCR. For Details, refer to our below mentioned shipping policy –

Customers

1. Shipping within Delhi-NCR for orders.
2. We ship from our Delhi Warehouse.
3. As soon as we ship your product, the tracking information is sent to you via an email.